Contact Us

Talk to us

Questions about sizing, leather, an order in transit or a return — write to us and a person will answer.

ekroz@ekroz.com

We reply within one business day, Monday to Friday.

Not sure which size?

Every product page has a full size guide under the Size Guide link. Our jackets are cut to Asian sizing and run roughly two sizes smaller than EU/US, so it is worth checking before you order.

If you would rather not measure: email us your height and weight and the jacket you want, and we will tell you which size to take.

Where is my order?

Track it any time on our Track Order page using the number from your shipping confirmation. Everything ships tracked, worldwide.

Returns and delivery

When you write, include your order number if you have one — it gets you a faster answer.

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